You and Your FiveStars Card – Part 1 (The Basics)

When a tired looking employee first gave me my FiveStars Card, even I was a bit confused.  He mumbled something that sounded like, “mmm…  reward… table seven… phone number.”  That that was about all I got.  I smiled, shrugged, and waited for my food, and it wasn’t for another two weeks when I finally went to the FiveStars website and figured out what it was.

So, grasshopper, I am here to tell you WHAT IT IS!

A universal rewards card. If that term is a bit unfamiliar, try these on for size: punch card, frequent shopper ID, stamp card, loyalty program, get-rewarded-for-being-a-good-customer card.  Each time you shop at a business, you get a certain number of FiveStars points for the items you buy.  After enough points, you can get a complimentary item from your favorite business, SHAZAM!  You’re welcome.

Now comes OUR SPIN on it.

Instead of having your wallet crammed with punch cards from every business you frequent.  You have one card that works at all of them.

One card to rule them all,

One card to find them

One card to bring them all

And in the dark….  oh wait…

So I may have watched Lord of the Rings one to many times, but imagine the convenience of one punch card for all your favorite local places.  No matter where you got your FiveStars card, you can use it at any location in our network.  Imagine the same loyalty card earning you a free coffee after ten lattes at Bean Scene and giving you a free appetizer after three dinners at Taste Buds.  Imagine FiveStars.  And Gollum.  Ok, no more lord of the rings.

If you’re still confused (I really hope you aren’t by now), here’s an illustration:

And here’s a better designed visual aide:

The above picture leads me to my next point:  FiveStars is a wild tornado absorbing everything into one card (including Dorothy and Toto and Facebook).  It may not actually be that extreme, but it’s pretty close.  The moral of the story is that there’s a lot more to FiveStars than punch cards.  I’m not knocking punch cards, but I know you’ll be as excited as I am when I can show you everything that little tornado of a card in your wallet can do.

More posts coming…  Now ride Shadowfax!  (Sorry)

Jeff Doka is a FiveStars employee. He likes long walks on the beach, moonlit nights, and loyalty cards.  He studied under the great loyalty gurus Ghu Zin Wheng and Cho Ni Bah under their minds he grew to new levels of limitless reward card enlightenment.
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About jeffdoka

I am Jeff Doka.
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7 Responses to You and Your FiveStars Card – Part 1 (The Basics)

  1. petekaneatl says:

    Good article Jeff…..after spending 13 years in the restaurant industry on the distributor side for Sysco and US Foods it was painful to see good people open up their restaurant only to fail within the first few years because they couldn’t build a loyal base of customers. FiveStars makes it very simple which is the most important thing for restaurant owners and customers. Services like Fishbowl use emails as the primary way to register customers. People are reluctant to give up an email because they don’t know how much you will use it. I love the simple way your company signs loyal customers up with only a phone number. This is a game changer for the restaurant industry. Hurry up and come to Atlanta… the restaurants here need you guys and the economy needs help too
    Regards, Pete

    • jeffdoka says:

      Thanks for the great comment. We absolutely feel the same way. Small business (especially the restaurant business) is tough. Really tough. And hey, if we can help make one fraction of their lives a little bit easier, that’s awesome! We are on our way to Atlanta. We have to make a few stops on our journey from the west coast, but we’re coming! Thanks again for the great comment, and if you have any ideas on how we can make FiveStars better, don’t hesitate to let us know.

  2. paola says:

    I picked up a card and was told to register but how do I do that? There is no where on the website to put in my card #. Please help!

  3. Pingback: Get Involved with FiveStars — Become the Next Star « Five Stars Card

  4. davidkydd says:

    Hi, I received a card at a recent entrepreneur event in Palo Alto (in parking garage next to Talent House). My girlfriend has a puppy that chews everything, including a bone-engraved keychain that my mini-FiveStars card was attached. Can I stop by Mtn View to get a replacement? Or is there a way via z internet? Sorry to bother, and thank-you!

    • jeffdoka says:

      Yes you can! All you have to do is stop into any fivestars store, and have them sign you up for a new card WITH THE SAME PHONE NUMBER as the old one, and the accounts will tie together!

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